Specific research assignments

Official form: file online or print and mail. Hub page: attorneygeneral.gov/submit-a-complaint. Help line: 1-800-441-2555.

Business name: Split Rock Investments, LLC. Product or service: Road-maintenance services and road-maintenance assessments. County: Carbon. Do not put a lawyer in the business-name field.

Each field

• Your name, address, city, state, ZIP, and county. Use your own information. County for Split Rock / Lake Harmony is Carbon. State is Pennsylvania.
• Best phone number and email. Use a number and email you check. The Attorney General’s office may share your complaint with the business named in the form.
• Military / age 60 checkboxes. Check only if they apply to you or, for military, an immediate family member.
• Business Name. Enter Split Rock Investments, LLC. That is the name on the October 2025 road-maintenance report. If a bill uses a different label, you may mention that label in the summary. Do not name a lawyer as the business.
• Business address, email, and phone. Use the address, email, or phone printed on your assessment or newsletter. The October 2025 report was circulated as Split Rock Homeowners / Split Rock Investments, LLC. Do not invent a service address, and do not substitute a lawyer’s address unless that is the address printed on your own notice.
• Person to whom you spoke. Name only a person you actually spoke or wrote to. Leave blank if you did not. Do not list Split Rock’s lawyer unless you personally dealt with that lawyer.
• Product or Service Purchased. Suggested: Road-maintenance services and road-maintenance assessments.
• Date of purchase / transaction. Use the date of your most recent assessment, payment, or the date of the condition you are describing. Use your own records.
• Purchase Price and Form of Payment. Enter the amount you paid or were billed, if you have it, and how you paid. If you do not have the amount, say so in the summary rather than guessing.
• Contract signature. If you signed a deed restriction or other instrument about road assessments, choose the option that matches how you signed. If none applies, leave it or choose Other.
• Legal action related to this complaint. Answer truthfully. Check this only if you are or have been in a legal action about this same matter.
• Complaint Summary. Write your own experience: what happened, when, and where. Be factual. Do not copy another person’s story as if it were yours. A short model is in the guide below.
• What would you like the business to do. State a practical request, such as a written maintenance plan, an accounting of assessments and expenditures, and needed road work. Filing does not guarantee that result.
• Uploads. Attach copies, not originals: assessments, payment records, photos, or letters. Accepted types include PDF, JPG, and PNG. You may also email copies to BCPAdmin@attorneygeneral.gov.
• Other agencies. Say yes only if you contacted another agency, such as the township, and name it. If you have not, select no.
• How did you hear about us. Optional. You may write: September 26, 2026 Split Rock community meeting, or splitrockroads.com.
• Complaint Submission Date. Enter today’s date.

Model complaint summary — edit this so it is yours

I own property in the Split Rock community in Kidder Township, Carbon County. I pay road-maintenance assessments. I have observed deteriorated road conditions affecting ordinary access. I have not received a written multi-year maintenance or restoration plan that I can check against the work performed. I am asking for a documented plan, a clear accounting of assessments, collections, expenditures, and reserves, and timely maintenance of the roads serving my property.

Model request to the business — edit this so it is yours

Provide a written, funded road-maintenance and restoration plan; account for assessments, collections, expenditures, and reserves; and perform the maintenance needed for safe, ordinary access.

The Bureau of Consumer Protection reviews complaints and may attempt voluntary mediation, refer a matter, or take no further action. Volume is high. Do not treat filing as a lawsuit or as a promise of a result.